Just how successful are restaurant loyalty programs? We polled restaurant operators to see how successful their guest loyalty programs have been.
POLL RESULTS: How Successful is Your Restaurant's Loyalty Program?
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Don't Let Your Restaurant Get a Bad Review for Sub-Par Cell Coverage
Like it or not, cell phones in restaurants are here to stay. Guests will make dining decisions based on a restaurant's cell & 4G coverage, and will even leave poor reviews when they can't get service. Here's how to change all that.
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Don't Be a Restaurant One-Night Stand
Tired of guests hitting your seats only to never visit you again? You may be missing some clear signs that you have problems affecting your guests' experience. Discover the red flags rethink your approach to customer mistakes.
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Is Your Restaurant Raising These Red Flags?
Running a restaurant is tough, so we shouldn't be making our life any more difficult than it already is. Here are four common red flags restaurants raise, scaring away repeat diners.
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Ming Tsai's Food Allergy Reference System is Your Staff's New Best Friend
Ever heard of the Ming Tsai's Food Allergy Reference System? It'll make managing food-related allergies at your restaurant easy for your entire staff and keep your guests healthy.
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Can You Spot the Rat in These Restaurants?
Cleanliness is key and these restaurants have some serious work to do! We’ve collected a gallery of seven restaurants that have a major rat problem. Can you spot the rat in each restaurant?
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Is There Such a Thing as a Zero-Star Restaurant?
The New York Times think you can run a zero-star restaurant, but we're not so sure. There's so much more to a restaurant than one bad round of service.
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How Bars/Restaurants Can Use Light & Color to Make Money
The mood in bars & restaurants is extremely important to profits. Ambiance and light can drastically affect the way the guests perceive your establishment, as well as their behavior while dining.
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Six Restaurants that Might Get a Bad Yelp Review
We get it, sh*t happens; and some of these restaurants know firsthand. Here are six restaurants that had either given their best effort and had unfortunate luck, or just got it SOO wrong. In the future, these establishments should prepare for the wrath of Yelp.
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Are Your Customers 'Winterspreading'?
Winterspreading. It's a brutal seasonal epidemic that hits the restaurant industry every winter. Is there anything we can do?
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